Frequently Asked Questions
Why hire a cleaning company?
Hiring a cleaning company in the Calgary area provides many benefits, especially if you are a busy person. Not only will you get professional results, but you will save time and money by leaving the cleaning job in the hands of great experts.
How do I schedule a cleaning appointment?
To schedule an appointment with our company, we have at your disposal all our communication channels:
– Via call: (403) 248-8686
– IG: @idealmaids
– Facebook: Ideal Maids Inc
– Website: idealmaids.ca
What should I do before the Ideal Maids team arrives?
In order to guarantee greater effectiveness in each of our services, we always ask our clients to keep the spaces clear and free of objects or items such as toys, clothes, jars and bottles.
Can I reschedule a clean?
We are a flexible cleaning company, so whether you have to cancel a service due to personal reasons, work or any other inconvenience, you can do it and then reschedule according to your availability. We simply ask our clients to give us maximum notice.
What if something's damaged during a service?
At Ideal Maids, we have a team of highly trained and qualified experts with the ability to carry out a cleaning job not only thoroughly but also carefully. Therefore, if there is material damage inside the property, our company is willing to compensate our client in the best way.
Can I stay at home during the cleaning?
Of course! If that makes you feel comfortable and confident with our team, you can stay at the cleaning site without any problem.
Do I need to provide your team with my own cleaning equipment or supplies?
With Ideal Maids you don’t have to worry about covering the cleaning materials, in our company we have all the necessary equipment and tools for each type of service.
How often can you provide service?
Depending on the client’s needs, we offer daily, weekly or monthly cleaning services, always with the best disposition.
What other types of cleaning services do you offer?
In addition to residential cleaning services, we have the following services available throughout the Calgary area:
– Move in and out cleaning
– Carpet Cleaning
– Upholstery Cleaning
– Commercial Cleaning
– Post Construction Cleaning
– Office Cleaning
– Sanitizing and Disinfecting Services
Why should you trust Ideal Maids services?
Ideal Maids offers comprehensive, professional, personalized, flexible and affordable cleaning services to the entire Calgary area. In addition, we are responsive, attentive, committed and strive to provide our clients with the best experience.
How do pay for my cleaning services?
At Ideal Maids, we have several forms of payment available for the convenience of each client. If you want more information on this topic, simply contact us and learn about the payment methods we offer for you.
What time does your company arrive?
At Ideal Maids, we understand that time is worth gold and money, therefore, we strive to meet and respect the schedule requested by the client in order not to disrupt their daily planning.
Is your company insured?
Ideal Maids is not only insured but also licensed and permitted to legally perform all services in the Calgary area.
How will I let your company in my house?
We are a professional, local, responsible and reliable cleaning company that always makes sure to provide the highest satisfaction through a great and highly trained team that performs a careful and thorough job.
How much do your services cost?
Our company offers customized cleaning plans, therefore, the cost will depend on the dimensions of the spaces and areas of the site.
Are you an eco-friendly service and do your company use non-toxic products?
We are an environmentally friendly and socially responsible cleaning company, therefore, we strive to provide green and eco-friendly cleaning through products free of toxic chemicals in order to ensure health and cleanliness effectively.
Can I provide to cleaning team with special instructions?
Of course! The needs and requirements of our customers are our top priority and our interest to provide personalized attention and service.
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